Shredding FAQs

Can I witness destruction of my information?

On-site monitoring is available through cameras installed in the paper shredding and collection compartments in the trucks.

Do you offer a certificate of document destruction?

We can issue a Certificate of Destruction form when records have been destroyed. The form will include data and method of destruction, description of the disposed records, dates covered, statement that records were destroyed as part of the normal course of business, and signatures and names of individuals supervising and witnessing the destruction. We can also provide detailed monthly recycle poundage and quality reports.

How do you implement privacy and security compliance?

Our national partners are committed to HIPPA requirements and adheres to all other requirements and regulations for the destruction of confidentiality of proprietary materials.

How long must I keep documents before they can be destroyed?

The period of time that business records are stored should be determined by a retention schedule that takes into account the useful value of documents to the business and governing legal requirements. By not adhering to ongoing destruction of documents that have outlived their usefulness, businesses exhibit disposal practices that could be negatively construed in the event of litigation or audit.

How secure are your containers?

We offer and maintain a number of different options in regard to lockable security containers. Choice of bin size and type is solely at your discretion and can be altered at any time during the engagement.

Is a paper shredding schedule necessary?

By destroying records according to a set schedule, a company appropriately limits risk. Based on your company’s needs, we will schedule a regular time — daily, weekly or monthly — to destroy and then recycle your sensitive material. Or, you can schedule for a one-time purge.

Since we have a paper shredder, why do we need to outsource paper shredding?

Most office-size paper shredders take time to feed and cannot accommodate sizable quantities of documents. Larger capacity document shredders involve capital investment, maintenance and service calls. Lastly, both large and compact paper shredders share the same basic problem — they will eventually break.

What do I have to do to prepare documents for destruction?

Nothing more than deposit them in the bins and consoles placed around your office. There is no need to remove paper clips, staples or any other type of binding.

What else can you destroy besides paper?

Our shredding trucks will shred just about anything. We can destroy paper clips, staples, binders, books, and small amounts of discs and CD-ROMs. When needed, we can schedule an e-waste pickup to destroy items such as hard drives, old computers, monitors, cell phones, copiers, reel tapes, cassette tapes, and large amounts of plastics, discs or CD-ROMs when needed.

What regulations do you adhere to?

All of our partners are National Association for Information Destruction (NAID) “AAA” certified providers. We adhere to all applicable laws, regulations and guidelines.

Why should my company shred documents?

You have a legal responsibility to keep sensitive customer and employee information from falling into the wrong hands. Businesses can no longer throw confidential documents away. Eliminating certain data in a timely fashion limits your liability in litigation and protects proprietary information from competitors. Our paper shredding service will securely eliminate confidential information. With fewer than ten employees, does it make sense for us to outsource document shredding? Absolutely. Small organizations have limited personnel resources and they may have more of a need to outsource paper shredding than larger companies. We provides convenient on-site bins and conducts paper shredding according to your schedule.

Why should I shred?

You should shred to protect your identity. Businesses are required by laws and regulations to protect the identity of any employee and customer. Not only do the laws require employers and businesses to protect and destroy private information, it is the ethical thing to do. On top of this, all shredded paper is recycled and helps the environment.

Why should my company shred documents?

To ensure the safety and security of your business. Businesses of all types are now realizing the necessity of destroying documentation and media that may contain confidential information about itself or its clientele. Without shredding, this information can be used to steal a person’s identity or ruin business credibility.

Do I need to sort or remove metal fasteners?

No, our shredders are built to easily accommodate staples, binder clips, rubber bands, and other fasteners.

What happens to the materials, once shredded?

They are bailed and delivered to a paper mill for recycling.

Why use a shredding service instead of using our own shredder?

Simply put, it will save you money. It costs considerably more to shred your own documents, when you factor in the cost of the shredder(s), labor costs, office space, and disposal costs.

How do I setup a scheduled shredding plan?

Just contact us for a free consultation of your needs!

Gonzalez Solutions for Business

201 W 5th Street
11th floor
Austin, TX 78701
Phone: 512.300.2400
Toll Free: 888.973.4362